The Hershey Park member portal is an essential online platform for season pass holders, offering convenient access to account management, exclusive benefits, and digital features. This comprehensive guide will walk you through the process of accessing and utilizing the portal, highlighting its key features and addressing common user concerns.
What is the Hershey Park Member Portal?
The Hershey Park member portal is a dedicated online interface designed for season pass holders. It provides a centralized location for managing your account, accessing digital passes, purchasing add-ons, and viewing exclusive rewards. The portal enhances the overall experience for Hershey Park enthusiasts by offering streamlined access to various park-related services and information.
How to Access the Hershey Park Member Portal?
Accessing the Hershey Park member portal involves a few simple steps:
- Visit the Hersheypark website
- Click on the option to create a Self-Service Account
- Enter your Visual ID/Barcode Number and last name
- Create a password (at least 12 characters, alphanumeric, with uppercase and lowercase letters)
- Log in using your email address and newly created password
Once logged in, you’ll have full access to your account information, digital season pass, and various member-exclusive features.
What Features Does the Hershey Park Member Portal Offer?
The Hershey Park member portal boasts a range of features designed to enhance your park experience:
- Digital Season Pass Access: View and manage your digital season pass directly from the portal.
- Account Management: Update personal information and manage your membership details.
- Add-On Purchases: Buy dining plans, drink plans, Fast Track passes, and more.
- Monthly Rewards: View and redeem exclusive monthly rewards for members.
- Ticket Discounts: Access special discounts on additional tickets for friends and family.
How to Create an HPGO Account?
For an enhanced mobile experience, you can create an HPGO account:
- Download the Hersheypark mobile app
- Create an HPGO account (can use the same email and password as your Self-Service Account)
- Link your season pass ID to the HPGO account
This additional account provides access to features like digital season passes, ride stats, and photo services on your mobile device.
What Are the Membership Benefits Available Through the Portal?
The Hershey Park member portal unlocks a variety of benefits:
| Benefit Type | Description |
|---|---|
| Exclusive Discounts | Up to 45% savings on 1-Day tickets for friends and family |
| Pre-K Pass | Free admission for young children (number varies by pass type) |
| Add-Ons | Purchase dining plans, drink plans, Fast Track, Photo Pass, etc. |
| Monthly Rewards | Exclusive offers redeemable at select park locations |
How to Manage Your Account in the Hershey Park Member Portal?
The portal offers several account management options:
- Update Personal Information: Change your address via Ticketing Services or by mail
- Payment Methods: Manage payment options for add-on purchases
- Membership Status: Track your pass details and associated benefits
What Are the Terms and Conditions for Using the Member Portal?
When using the Hershey Park member portal, be aware of these key terms:
- Benefits like the Pre-K Pass are valid only during specific seasons
- Some benefits are limited to certain attractions and events
- Season Passes may be suspended for policy violations
- Passes can only be scanned once per day
- New pass holders and children under 18 have specific photo requirements
How to Troubleshoot Common Login Issues?
If you encounter login problems:
- Double-check your email address and password
- Ensure your password meets the required criteria
- If issues persist, contact Guest Services at 717-534-3900
- Visit Ticketing in person for account reset if necessary
By familiarizing yourself with these aspects of the Hershey Park member portal, you can maximize your season pass benefits and enjoy a seamless park experience.