Hershey Park’s Lost n Found service is a crucial amenity for visitors who misplace personal items during their visit. Located inside Hershey’s Chocolatetown near the Main Gate, the Lost n Found operates during park hours to assist guests in recovering their belongings. This service handles various items, from phones and wallets to clothing and accessories, ensuring visitors can enjoy their time at the park without worrying about lost possessions.
What Are the Operating Hours of Hershey Park’s Lost n Found?

The Lost n Found at Hersheypark aligns its hours with the park’s operating schedule. For instance:
- On regular days, it’s open from park opening until closing time
- During special events, hours may be extended
- On November 22, 2024, it will be available from 5:00 PM to 9:00 PM
It’s important to note that these hours can vary based on the park’s seasonal schedule and special events. Always check the official Hersheypark website for the most up-to-date information.
How Can You Report a Lost Item at Hershey Park?

If you’ve lost an item during your visit to Hersheypark, follow these steps:
- Visit the Lost and Found location in Hershey’s Chocolatetown near the Main Gate
- Provide a detailed description of your lost item
- Specify the approximate time and location where you last had the item
- Leave your contact information for follow-up
Alternatively, you can:
- Use the online Lost and Found form on the Hersheypark website
- Call the Guest Experience team at 717-534-3900 during their operating hours:
- Monday – Thursday: 10 AM – 5 PM
- Friday – Sunday: 10 AM – 6 PM
Remember, the more details you provide, the better chance you have of recovering your lost item.
What Is the Process for Retrieving Found Items at Hershey Park?
To retrieve a found item at Hersheypark:
- Go to the Lost and Found location in Hershey’s Chocolatetown
- Describe the item in detail to the staff
- Provide identification if requested
- Sign for the item upon retrieval
If you’ve already left the park, you can:
- Contact the Guest Experience team to arrange a pickup time
- Provide shipping information for mailing the item (additional fees may apply)
There are no specified fees for retrieving items directly from the Lost and Found. However, if shipping is required, you may need to cover those costs.
What Types of Items Are Commonly Lost at Hershey Park?
While specific statistics aren’t publicly available, common items frequently reported lost at Hersheypark include:
Category | Examples |
---|---|
Personal Electronics | Smartphones, cameras, smartwatches |
Accessories | Sunglasses, hats, jewelry |
Personal Items | Wallets, keys, backpacks |
Clothing | Jackets, sweaters, shoes |
Park-Related Items | Tickets, season passes, maps |
It’s advisable to keep valuable items secure and use lockers when available, especially before riding attractions.
How Long Does Hershey Park Keep Lost Items?
Hersheypark’s policy on retaining lost items is as follows:
- Items are typically held during park operating hours
- High-value items may be kept for an extended period
- Perishable or hazardous items may be disposed of immediately
It’s best to claim your lost item as soon as possible. If you can’t retrieve it immediately, contact the park to discuss options for holding the item longer or arranging alternative pickup methods.
What Can You Do to Prevent Losing Items at Hershey Park?
To minimize the risk of losing your belongings at Hersheypark:
- Use lockers for valuable items, especially before riding attractions
- Keep a written list of important items you’ve brought to the park
- Take photos of valuable items for easy identification if lost
- Use waterproof pouches for phones and wallets on water rides
- Avoid bringing unnecessary valuables to the park
By following these precautions, you can enjoy your visit with peace of mind.
How Efficient Is Hershey Park’s Lost n Found System?
Hersheypark’s Lost n Found system is designed to be efficient, but its effectiveness depends on several factors:
- Prompt reporting of lost items by guests
- Quick turn-in of found items by staff and other visitors
- Accurate description and identification of lost items
While the park strives to reunite guests with their lost belongings, it’s important to remember that not all items may be recovered. The sooner you report a lost item, the better your chances of recovery.
Are There Any Special Considerations for High-Value Items?
For high-value items lost at Hersheypark:
- Report the loss immediately to increase chances of recovery
- Provide detailed descriptions, including serial numbers if applicable
- Be prepared to show proof of ownership for expensive electronics or jewelry
- Consider filing a police report for very valuable items
Hersheypark takes extra precautions with high-value items to ensure they are returned to their rightful owners.
By understanding Hershey Park’s Lost n Found system and taking preventive measures, you can ensure a worry-free and enjoyable visit to this beloved amusement park.
References:
1. Hersheypark Hours
2. Frequently Asked Questions | Hersheypark
3. Contact Form | Hersheypark