Canceling a reservation at Hershey Park involves specific procedures and timelines, particularly for events like the Hersheypark Choral Festival. The process includes submitting cancellations through the official website, adhering to specific timeframes to avoid penalties, and understanding the refund policy. This guide provides detailed information on cancellation procedures, refund eligibility, associated fees, and methods for modifying existing reservations at Hershey Park.
What is the Process for Canceling a Hershey Park Reservation?
The cancellation process for Hershey Park reservations, especially for the Choral Festival, involves the following steps:
- Visit the Hersheypark Choral Festival website
- Navigate to the cancellation section
- Submit your cancellation request
- Note the timing of your cancellation for refund eligibility
Cancellation Timeframes and Penalties:
| Timeframe | Refund Policy | Penalty |
|---|---|---|
| 30+ days before event | Full refund | None |
| 15-30 days before event | Partial refund | $100 cancellation fee |
| Less than 15 days before event | No refund | Full payment forfeited |
What is the Refund Policy for Hershey Park Cancellations?
The refund policy for Hershey Park cancellations is tiered based on the timing of the cancellation:
- Full Refund: Available for cancellations made 30 days or more before the event
- Partial Refund: Applies to cancellations made between 15-30 days before the event, minus a $100 penalty
- No Refund: For cancellations made less than 15 days before the event
Important Refund Details:
- Refunds for overpayments are issued within 30 days after the festival date
- Refunds are made to the organization, not individuals
- Credit card refunds are processed to the original card used for payment
- Excess refund amounts are issued by check if they exceed the original credit card payment
How Much are the Cancellation Fees for Hershey Park Reservations?
Cancellation fees for Hershey Park reservations vary based on the timing of the cancellation:
- No Fee: Cancellations made 30 days or more before the event
- $100 Fee: Cancellations made between 15-30 days before the event
- Full Payment Forfeiture: Cancellations made less than 15 days before the event
Can I Make Changes to My Hershey Park Reservation?
Yes, you can make changes to your Hershey Park reservation. Here’s how:
- Log in to your account on the Hersheypark Choral Festival website
- Select the reservation you wish to modify
- Follow the on-screen instructions to make changes
Reservation Change Limitations:
- Final ticket counts must be guaranteed 10 days before the event
- After the 10-day deadline, ticket totals cannot be reduced
- Additional tickets can be purchased at the festival registration table
- Changes to festival dates must be submitted through the website
What Should I Know About Group Reservations at Hershey Park?
For group reservations at Hershey Park, consider the following:
- Group rates may apply for certain events or seasons
- Minimum group sizes may be required for special rates
- Advance booking is often necessary for group reservations
- Special accommodations or packages may be available for large groups
Are There Any Exceptions to the Cancellation Policy?
While the standard cancellation policy is strict, there may be exceptions in certain circumstances:
- Force majeure events (e.g., natural disasters, pandemics)
- Park-initiated cancellations or closures
- Special considerations for school groups or non-profit organizations
It’s best to contact Hershey Park directly for any exceptional circumstances.
How Does the Weather Affect Hershey Park Reservations and Cancellations?
Weather can impact your Hershey Park experience and reservation:
- The park typically remains open in light rain
- Severe weather may cause temporary ride closures
- In extreme cases, the park may close entirely
- Weather-related closures may affect refund eligibility
Check the park’s weather policy and consider travel insurance for added protection.
What Are the Best Practices for Managing Hershey Park Reservations?
To effectively manage your Hershey Park reservations:
- Book early, especially for peak seasons or special events
- Keep your confirmation number and reservation details accessible
- Set reminders for cancellation deadlines to avoid penalties
- Stay informed about park policies and any changes to your event
- Consider purchasing flexible tickets if your plans are uncertain
By following these guidelines, you can navigate the Hershey Park reservation and cancellation process more smoothly, ensuring a better experience for your visit or event participation.
References:
1. https://www.hersheyparkchoralfestival.org/CancellationRefund
2. https://stories.hersheypa.com/hersheypark-account-and-reservation-troubleshooting-tips/
3. https://www.hersheypark.com/info/faqs.php