Hershey Park Self Service Account: A Comprehensive Guide

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The Hershey Park self service account is an online platform that allows visitors to manage their park experiences efficiently. It offers features such as ticket purchases, reservation management, and personalized settings. This account system streamlines the process of planning and enjoying visits to Hersheypark, providing convenience and control to park-goers.

What Are the Steps to Create a Hershey Park Self Service Account?

hershey park self service account
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Creating a Hershey Park self service account is a straightforward process:

  1. Find your Visual ID/Barcode Number on your Print-At-Home Season Pass Certificate or Season Pass ID card.
  2. Visit the Hersheypark website and navigate to the self-service account section.
  3. Enter your Visual ID/Barcode Number and last name, then click ‘Look Up Season Pass’.
  4. Create a password (minimum 12 characters, alphanumeric, with at least one uppercase and lowercase letter).
  5. Verify your information and link your Season Pass to the account.

How Do You Log In to Your Hershey Park Account?

hershey park self service account
Image ‘File:Hersheypark.jpg’ by Jwesser24, licensed under CC BY-SA 4.0

Logging into your Hershey Park self service account is simple:

  1. Go to the Hersheypark website.
  2. Navigate to the self-service account login page.
  3. Enter your username and password.
  4. Click the login button to access your account.

If you encounter login issues, try these troubleshooting tips:
– Use the ‘Forgot Password’ option to reset your password via email.
– If you receive an ‘Unexpected Error’ message, restart your browser and try again.
– For Season Pass lookup issues, contact the Guest Experience team at Hersheypark@HersheyPA.com.

What Features Does the Hershey Park Self Service Account Offer?

The Hershey Park self service account provides several useful features:

  1. Ticket Purchases:
  2. Buy add-ons like discounted tickets and Bring a Friend passes.

  3. Access special perks through the ‘Add-Ons’ section.

  4. Reservation Management:

  5. Make, modify, or cancel reservations.

  6. Receive confirmation codes for your bookings.

  7. Personalized Settings:

  8. Link family Passes.
  9. Update account information.
  10. Redeem in-Park coupons.
  11. View digital Season Pass.
  12. Manage parking for Bite Size Pass holders.

How Can You Update Personal Information in Your Hershey Park Account?

Updating personal information in your Hershey Park account involves:

  1. For address changes:
  2. Mail updated information to Hersheypark Ticketing.
  3. Visit Ticketing Services in person.

  4. Always identify yourself as a Season Pass Holder and provide your Pass number.

  5. For other updates:

  6. Log into your self-service account.
  7. Navigate to the account settings or profile section.
  8. Make necessary changes and save.

What Are the Security Measures for Hershey Park Self Service Accounts?

Hershey Park implements several security measures for self service accounts:

  1. Photo Identification:
  2. A photo-imaging system ensures only authorized pass holders can use Season Passes.

  3. Failure to have a photo ID associated with your pass may result in denied park access.

  4. Password Requirements:

  5. Minimum 12 characters.
  6. Must include alphanumeric characters.

  7. At least one uppercase and one lowercase letter required.

  8. Account Verification:

  9. Visual ID/Barcode Number required for account creation and pass lookup.

How Can You Manage Reservations Through Your Hershey Park Account?

Managing reservations through your Hershey Park self service account is easy:

  1. Log into your account.
  2. Navigate to the reservation management section.
  3. To make a new reservation:
  4. Enter your Season Pass number or ticket ID.
  5. Fill in personal details.
  6. Accept safety guidelines.
  7. Receive a confirmation code.
  8. To modify or cancel a reservation:
  9. Locate the existing reservation.
  10. Select the modify or cancel option.
  11. Follow the prompts to make changes or confirm cancellation.

What Are the Limitations of Hershey Park Self Service Accounts?

While Hershey Park self service accounts offer many benefits, they do have some limitations:

  1. Photo Requirement:
  2. All Season Passes must have an associated photo ID.

  3. Failure to comply may result in denied park access.

  4. Perk Restrictions:

  5. Certain perks like Sweet Start and priority booking on private cabanas are limited to specific pass types (Full Size, King Size, and Giant Size).

  6. Account Linking:

  7. Some passes may already be associated with existing accounts, requiring assistance from customer service to resolve.

  8. Technical Issues:

  9. Occasional ‘Unexpected Errors’ may occur, requiring browser restarts or customer service intervention.

By understanding these features, procedures, and limitations, you can make the most of your Hershey Park self service account and enhance your park experience.

References:
1. https://stories.hersheypa.com/hersheypark-account-and-reservation-troubleshooting-tips/
2. https://www.hersheypark.com/assets/pdf/tickets/sph/self-service_how-to.pdf
3. https://www.hersheypark.com/tickets/season-pass-terms-conditions.php

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